Last updated January 2024

By accessing the GRETASI DIGITAL S.A. DE C.V. website, the user agrees that the following terms and conditions of use are mandatory to acquire our services. Additionally, the customer accepts and acknowledges the responsibilities of using the website.

By accepting these terms and conditions of use, the user acknowledges that this agreement will govern the established relationship between the parties. The user must read and accept these terms and conditions of use to utilize the services of the GRETASI DIGITAL S.A. DE C.V. website; otherwise, they must immediately leave the site.

REGISTRATION

Users must register on the website to create an account by completing the registration form with all their personal information such as full name, username, email address, among others. Additionally, they must choose a password.

Only one account can be registered per user. The user must provide accurate, complete, and updated information. Failure to do so represents a violation of these General Terms and Conditions and may result in the account's cancellation if GRETASI DIGITAL S.A. DE C.V. deems it appropriate.

PRICES AND PAYMENT METHODS

All our services are listed in US dollars.

PRICES AND SETTLEMENT

Regarding the service prices, the customer will be charged the prices established in the corresponding section as offered on the website.

In addition to the purchase price, the customer will be responsible for covering all generated taxes, including value-added tax, consumption, use, privilege, customs duties, and any other type of taxes, levies, fees, or similar charges, imposed or increased under any law, rule, ordinance, or regulation of municipal, state, federal, international, or any other nation regarding the services sold to the customer. In the event that the seller, for any reason, is obliged to pay such taxes, the buyer shall, upon request, immediately reimburse those amounts to the seller. The customer will provide, at the seller's request, any tax exemption certificate.

Additionally, as required by applicable laws in each country, customers agree to send us duly completed tax forms, to allow us to make all required submissions to tax authorities.

PRICE CHANGES

We may change prices and/or introduce new charges at our sole discretion.

PAYMENT

The price of services will be paid in advance by credit card or another accepted payment method on the website.

PAYMENT TERMS

To provide any service, it will be necessary to cover 100% of the amount, including taxes.

PAYMENT METHODS

Payments can be made via accepted credit or debit cards.

We are not responsible for delays in our services in cases of fortuitous events or force majeure. Under no circumstances will GRETASI DIGITAL S.A. DE C.V. pay penalties for delays in the delivery of our services.

USER PERSONAL DATA PRIVACY

The information provided by users will be treated as confidential and will only be disclosed to third parties to fulfill the purposes of GRETASI DIGITAL S.A. DE C.V. services and in cases established by law, acting in good faith. GRETASI DIGITAL S.A. DE C.V. will take all reasonable measures to safeguard all obtained information.

By accepting these terms and conditions of use, the user acknowledges and agrees that GRETASI DIGITAL S.A. DE C.V. will not be responsible if, through an infiltration, virus, or any malicious conduct, a third party extracts confidential information from the GRETASI DIGITAL S.A. DE C.V. website.

By accepting these terms and conditions, users authorize GRETASI DIGITAL S.A. DE C.V. to use this information to provide the services.

By entering their information on the website, users acknowledge that GRETASI DIGITAL S.A. DE C.V. may alter such information when there are clear indications that the information provided by the users is incomplete, incorrect, or untrue. This is without prejudice to GRETASI DIGITAL S.A. DE C.V.'s right to deactivate the user for entering such information.

By entering their information on the website, users classify themselves, thereby releasing GRETASI DIGITAL S.A. DE C.V. from any liability for such classification.

USER PROHIBITIONS

• Entering false information on the Site.
  • Exploiting the website's services in an unauthorized manner and against these terms and conditions of use.
  • Using the website to engage in unfair competition practices.

Users found engaging in any of the aforementioned conduct will be removed from the website, without prejudice to any civil or criminal actions that may arise.

SECURITY AND USE OF COOKIES

GRETASI DIGITAL S.A. DE C.V. does not represent or guarantee that the website will remain free of losses, deterioration, attacks, viruses, interference, hacking, or other types of security breaches; therefore, users release GRETASI DIGITAL S.A. DE C.V. from all liability related to the aforementioned issues.

GRETASI DIGITAL S.A. DE C.V. informs users that our website uses cookies, web beacons, and links to third-party sites.

SANCTIONS

Users who engage in conduct contrary to the law, good customs, morality, or these terms and conditions of use will be subject to the penalty of account suspension, without prejudice to any other legal action that may be applicable. By accepting these terms and conditions, users agree and acknowledge that GRETASI DIGITAL S.A. DE C.V. may block their accounts.

LIABILITY

The website may contain links to third-party websites over which GRETASI DIGITAL S.A. DE C.V. has no control and is not responsible for the content, materials, actions, and/or services provided by them, nor for any damages or losses caused by their use, whether directly or indirectly.

WEBSITE FAILURES

GRETASI DIGITAL S.A. DE C.V. will not be responsible for failures on the website or in the system and does not guarantee uninterrupted access or use of the site. Therefore, by agreeing to these terms and conditions, users accept that GRETASI DIGITAL S.A. DE C.V. is not responsible for any damage or harm that may be caused by system failures of any nature.

INTELLECTUAL PROPERTY

Unauthorized use by users of the website, software, or any part of GRETASI DIGITAL S.A. DE C.V.'s services is strictly prohibited and infringes intellectual property rights, subjecting violators to civil and/or criminal penalties.

VALIDITY

These Terms and Conditions will be valid and binding for all users who have an account and do not request its deactivation or cancellation.

MODIFICATIONS TO THE TERMS AND CONDITIONS OF USE

GRETASI DIGITAL S.A. DE C.V. may modify the terms and conditions at any time, notifying users through the website. If users do not agree with the modifications, they must stop using the website.

ADDRESS: Avenida Revolución 1267 Piso 19, Col. Los Alpes, Delegación Álvaro Obregón C.P. 01010

PHONE: 55 2230 1792

EMAIL: contact@mailooster.com